{"id":18,"date":"2022-04-12T14:18:00","date_gmt":"2022-04-12T12:18:00","guid":{"rendered":"https:\/\/www.jnc-service.nl\/?page_id=18"},"modified":"2024-02-26T15:25:54","modified_gmt":"2024-02-26T14:25:54","slug":"support","status":"publish","type":"page","link":"https:\/\/www.jnc-service.nl\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">RMA Request<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-right\"><\/p>\n<\/div>\n<\/div>\n\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f104-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"104\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/18#wpcf7-f104-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/18#wpcf7-f104-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"104\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f104-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Company name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Contact person*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Brand*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"brand\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"brand\" \/><\/span> <\/label>\n<\/p>\n<p><label> Model*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"model\" \/><\/span> <\/label>\n<\/p>\n<p><label> Serial number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"serial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"serial\" \/><\/span> <\/label>\n<\/p>\n<p><label> Are you sending any accessoiries? If yes, which:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"accessories\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"accessories\" \/><\/span> <\/label>\n<\/p>\n<p><label> Please describe the problem*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"problem\" \/><\/span> <\/label>\n<\/p>\n<p><label> Additional remarks:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-remark\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-remark\"><\/textarea><\/span> <\/label>\n<\/p>\n<hr \/>\n<p><label>All devices can be submitted for repair, however, only devices purchased from us are eligible for service under warranty. This will be verified by the serial number and invoice number. Warranty can be claimed but is subject to review by the manufacturer of the device. The manufacturer will determine whether a device is entitled to repair under warranty. Shipping costs to us aren't covered by warranty. If warranty is granted any other shipping costs are on our account. In case warranty is not granted, all investigation-, repair- and shipping-costs will be invoiced to you. Feel free to contact us for an estimate prior to submitting your repair.<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-355\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-355\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and understand the above*<\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>RMA Request<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":5,"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":1948,"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/1948"}],"wp:attachment":[{"href":"https:\/\/www.jnc-service.nl\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}